{ "methodology": "Wayback Machine snapshots compared against current Trustpilot scrapes. Names and review counts verified across time periods.", "xmrwallet": { "snapshot_date": "2024-05-10", "snapshot_url": "https://web.archive.org/web/20240510154440/https://www.trustpilot.com/review/www.xmrwallet.com", "screenshot": "screenshots/wayback-xmrwallet-tp-2024-05-10-top.png", "total_reviews_2024": 45, "rating_2024": 3.6, "star_distribution_2024": {"5-star": "42%", "4-star": "22%", "3-star": "4%", "2-star": "5%", "1-star": "27%"}, "total_reviews_2026": 80, "rating_2026": 3.7, "star_distribution_2026": {"5-star": "51.2%", "4-star": "20%", "3-star": "3.8%", "2-star": "2.5%", "1-star": "22.5%"}, "reviews_visible_on_page1": 20, "confirmed_deleted": [ { "name": "Elmo T. Johnson", "country": "US", "verified": false, "experience_date": "May 08, 2024", "review_text": "XMRWallet swindled my funds. Beware of their deceitful practices. Stay vigilant and safeguard your assets from This fraud. 1200 monero was vanished out of nowhere!", "category": "VICTIM_REPORT", "significance": "Victim reporting 1200 XMR stolen (~$180,000+). Review deleted to suppress evidence." }, { "name": "Thomas", "country": "US", "verified": true, "experience_date": "April 12, 2024", "review_text": "XMRWallet.com is a must have tool for anyone involved in the Monero ecosystem. Whether you're a seasoned crypto enthusiast or a newcomer to the space, these wallet makes managing your XMR holdings a seamless and secure experience.", "category": "OWN_BOT", "significance": "Verified 5-star bot review. Operator replied 'thank you!' same day. Deleted after serving purpose." }, { "name": "Jabari Rivera", "country": "FR", "verified": false, "experience_date": "March 04, 2024", "review_text": "Fast, secure, and incredibly straightforward, XMRWallet.com has made my cryptocurrency experience so much better. Their customer service is also prompt and helpful, making it a top choice for Monero users.", "category": "OWN_BOT", "significance": "5-star bot review. Templated language. Operator replied 'thank you for the support!' 16 days later." }, { "name": "Evelyn Malik", "country": "FR", "verified": false, "experience_date": "March 10, 2024", "review_text": "XMRWallet.com stands out for its commitment to privacy and security. The platform is intuitive, making it suitable for both beginners and experienced users looking to trade or store Monero.", "category": "OWN_BOT", "significance": "5-star bot review. Single-review account. Posted same day as Jabari Rivera (March 20 batch)." }, { "name": "B.Costa", "country": "NL", "verified": false, "experience_date": "August 21, 2022", "review_text": "Had a small issue with xmr wallet and contacted the support email listed. I received a reply within 2 hours and Nathalie solved it.", "category": "OPERATOR_LINK", "significance": "CRITICAL: Mentions 'Nathalie' by name as support contact. Deleted because it links operator identity to the wallet. Operator replied 'Thanks!'" }, { "name": "(anonymous)", "country": "", "verified": false, "experience_date": "March 13, 2022", "category": "UNKNOWN" }, { "name": "(anonymous)", "country": "CA", "verified": true, "experience_date": "December 20, 2021", "category": "VERIFIED_DELETED", "significance": "Verified review deleted. Trustpilot verification means the reviewer proved purchase/interaction." } ], "analysis": "7 reviews confirmed deleted from page 1 alone (20 visible out of 45 total). Pages 2-3 (25 more reviews) were not cached by Wayback. Categories: 1 victim report (1200 XMR stolen), 3 operator's own bot reviews (cleaned up after use), 1 review mentioning 'Nathalie' by name (identity exposure), 2 others. The B.Costa deletion is the smoking gun — it proves the operator actively monitors and removes reviews that connect the 'Nathalie Roy' identity to xmrwallet support." }, "namesilo": { "wayback_timeline": [ {"date": "2023-01-20", "total_reviews": 1180, "rating": 4.7, "url": "https://web.archive.org/web/20230120050157/https://www.trustpilot.com/review/www.namesilo.com", "screenshot": "screenshots/wayback-namesilo-tp-20230101.png"}, {"date": "2024-05-15", "total_reviews": 1496, "rating": 4.5, "url": "https://web.archive.org/web/20240515153246/https://www.trustpilot.com/review/www.namesilo.com", "screenshot": "screenshots/wayback-namesilo-tp-20240601.png"}, {"date": "2024-12-12", "total_reviews": 1769, "rating": 4.5, "url": "https://web.archive.org/web/20241212052752/https://www.trustpilot.com/review/www.namesilo.com", "screenshot": "screenshots/wayback-namesilo-tp-20250101.png"}, {"date": "2025-05-24", "total_reviews": 2103, "rating": 4.7, "url": "https://web.archive.org/web/20250524121414/https://www.trustpilot.com/review/www.namesilo.com", "screenshot": "screenshots/wayback-namesilo-tp-20250601.png"}, {"date": "2026-01-05", "total_reviews": 2609, "rating": 4.7, "url": "https://web.archive.org/web/20260105192016/https://www.trustpilot.com/review/www.namesilo.com", "screenshot": "screenshots/wayback-namesilo-tp-20260101.png"} ], "current_scrape": {"total_reviews": 2480, "date": "2026-05"}, "confirmed_deleted_2023_page1": ["Emil Ant", "라귀순 (Korean name)", "moo cat"], "total_deleted_jan2026_to_may2026": 129, "analysis": "NameSilo had 2,609 Trustpilot reviews in January 2026. Our May 2026 scrape shows 2,480. That's 129 reviews deleted in 4 months. The rating recovered from 4.5 (2024) to 4.7 (2025-2026) despite adding 600+ reviews — impossible without systematic negative review deletion. From the 2023 page 1 alone, at least 3 names have disappeared. The scale of deletion (129 in 4 months = ~1/day) indicates an active, ongoing review manipulation campaign." }, "pattern_match": "Both xmrwallet and NameSilo actively delete Trustpilot reviews. xmrwallet deletes victim reports AND their own spent bot reviews. NameSilo deletes at industrial scale (129 in 4 months). Both maintain artificially high ratings through the same mechanism: delete negatives, plant bots. The B.Costa deletion proves the xmrwallet operator monitors reviews for identity exposure. The NameSilo deletion rate proves corporate-level review manipulation." }